• Full-Time, Permanent Role with Australia's Ultimate Tool Shop!
• Competitive Salary Package, with Incentives for High Performance.
• Onsite Parking, Employee Assistance Program and Product Discounts.

Total Tools Lansvale is looking for a Full Time Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit an experienced retail leader, ideally within the tools industry. You will be responsible for influencing and motivating your team to provide high-quality customer service, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards. This will see you deliver sales targets and other KPIs, while creating a productive, and safe work environment. 

What will you be doing?

• Developing a high-performance team, capable of delivering sales targets and KPIs
• Lead and manage day-to-day store operations to ensure smooth and efficient performance
• Drive sales and achieve store targets through strong leadership and execution
• Deliver exceptional customer experience and maintain high service standards
• Coach, develop, and motivate the team to maximise performance and engagement
• Manage rostering, staffing levels, and team productivity
• Oversee inventory, stock control, and visual merchandising standards
• Ensure compliance with company policies, procedures, and safety standards
• Analyse sales and operational data to identify opportunities for growth and improvement

Does this sound like you?

• Sound experience in retail sales, team development and leadership
• Demonstrated experience in leading a sales team, and managing performance as required
• A strong customer service focus
• Ability to manage multiple priorities, within a fast-paced team environment
• A creative approach to Visual Merchandising
• Excellent communication and interpersonal skills
• An eye for detail, with a desire to drive strong financial results
• A self-motivated, self-starter, with the ability to demonstrate initiative
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive salary, with incentives for high performance
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

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