• Full-Time, Permanent Role with Australia's Ultimate Tool Shop!
• Competitive Salary Package, with Incentives for High Performance.
• Develop Your Retail Career and Lead a Successful Sales Team.

Total Tools Coopers Plains is looking for a Full Time Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

The primary purpose of the Store Manager position is to deliver an exceptional customer experience while driving sales performance and operational excellence through effective and proactive store management practices. This role is accountable for leading all aspects of store operations to consistently exceed customer expectations and achieve strong commercial outcomes.

The Store Manager will demonstrate an entrepreneurial mindset - taking ownership of the business, identifying growth opportunities, and making commercially sound decisions to optimise performance across sales, merchandising, and team engagement. By fostering a high-performance culture and leading by example, the Store Manager will inspire their team to deliver outstanding service and results.

A strong understanding of, or passion for, tools and delivering value to trades and customers is highly desirable, ensuring the store remains a trusted destination for expertise, solutions, and service excellence.

What will you be doing?

• Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
• Ensuring the health and safety of all team members, customers, and contractors within the store
• Providing exceptional customer service to customers, and offering solutions as required
• Developing a high-performance team, capable of delivering sales targets and KPIs

Does this sound like you?

• Sound experience in retail sales, team development and leadership
• Demonstrated experience in leading a sales team, and managing performance as required
• A strong customer service focus
• Ability to manage multiple priorities, within a fast-paced team environment
• A creative approach to Visual Merchandising
• Excellent communication and interpersonal skills
• An eye for detail, with a desire to drive strong financial results
• A self-motivated, self-starter, with the ability to demonstrate initiative
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive salary, with incentives for high performance
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

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