• Full Time Role with Australia's Ultimate Tool Shop!
• Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
• Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Total Tools Capalba is looking for a Full-Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

The primary purpose of the Retail Sales position is to provide the highest level of customer service, sales and merchandising. This is to enable the store to exceed customer expectations and support meeting the overall store performance levels.  Tools Industry Experience preferred.

About The Timbs Group

Founded in 1990 by Phillip Timbs, the Timbs Group has evolved over a period of 40 years from a small industrial supply business in Caringbah Sydney, to a group of 6 Total Tools franchise businesses across Brisbane & Northern NSW, now under the Metcash banner.

Our Mission - We operate stores that become the standard in every possible way. We lead an empowered team whose hard work is matched by their respect for each other, and the Total Tools system.

In leveraging the legacy principles of the founding Timbs family, core capabilities like “work hard until the job is done” and “setting a standard” mean more than just commercial outcomes for the people leading the way. They motivate and draw on a history and commitment to growth and loyalty to the system.

The adding of respect acknowledges the current direction, and complexities of the numerous owners, the brand itself, their operating expectations, and the individual stakeholders, with diversity of thought and perspective, but unified under mutual respect and alignment to the Timbs way, i.e the Mission.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

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