• Casual Role with Australia's Ultimate Tool Shop!
  • Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
  • Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Total Tools Windsor Gardens is looking for a Casual Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

  • Managing the front counter and processing sales transactions
  • Providing product advice and information to customers
  • Responding to customer enquiries and offering practical solutions
  • Assisting with repairs, backorder follow‑ups, and online order processing
  • Maintaining store displays and ensuring a clean, well‑presented counter area
  • Processing, tracking, and maintaining customer orders

Does this sound like you?

  • Previous retail and/or trade experience—whether you're a customer service star or a tradie stepping off the tools
  • Strong understanding of, and interest in, tools and hardware
  • Enthusiastic, motivated, and a supportive team player
  • Dedicated to delivering excellent customer service
  • Confident using technology with solid computer literacy
  • Available for weekday, weekend, and occasional public holiday work

 

 

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

  • Competitive wages, with flexible rosters
  • Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
  • Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

‘#S-DNI’

 





Type: Sales / Customer Service

Category: Retail Team

Reference ID: ES000740

Date Posted: 10/03/2026

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