- Full Time Role with Australia's Ultimate Tool Shop!
- Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
- Join a Growing Business and Make a Difference in the Exciting Tools Industry.
Are you a sales superstar with a passion for delivering exceptional customer experiences? Do you bring a can-do attitude, a bubbly personality, and thrive in a fast-paced retail environment? If so, we want you on our team!
As a Senior Retail Sales Assistant, you’ll play a key role in driving sales, delivering standout service, and creating an engaging in-store experience through strong merchandising. You’ll help lead from the front, ensuring every customer interaction exceeds expectations while supporting the store to hit and surpass performance targets.
What we’re looking for:
- A confident sales-driven performer who loves hitting (and beating!) targets
- Someone with a positive, can-do mindset and infectious energy
- A people person who builds genuine connections with customers and teammates
- Strong focus on customer service, sales and merchandising excellence
- A passion for tools, trade, or helping customers get the job done (highly regarded)
If you’re ready to bring your energy, enthusiasm, and sales expertise to a team that values performance and personality, we’d love to hear from you!
What will you be doing?
- Processing sales transactions
- Providing advice and information on products
- Supporting customer queries and offering solutions
- Maintaining store displays and ensuring a well-presented store
- Processing and maintaining customer orders
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
We also offer:
- Competitive wages, with flexible rosters
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth
All that is left to do is to apply to join the Total Tools team!
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
‘#S-DNI’
Type:
Sales / Customer Service
Category: Retail Team
Reference ID:
ES000766
Date Posted:
18/05/2026
