• Full Time Role with Australia's Ultimate Tool Shop!
• Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
• Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Love sales, tools, or helping customers get the job done right?
Join a high-performing team where your energy, experience, and drive will be valued from day one.

Total Tools Coopers Plains is looking for a Full Time Senior Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Greet customers in store
• Delivering advice and information on products to customers (tradies, DIYers, and everyone in between)
• Supporting customer queries and offering solutions
• Driving sales and actively working toward store targets
• Processing sales transactions
• Coaching and supporting team members on the floor
• Managing customer orders, quotes, and follow-ups
• Maintaining strong merchandising and stock presentation
• Ensuring every customer leaves confident they’ve got the right solution

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Strong work ethic, reliable and punctual
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• A people person who builds genuine connections with customers and teammates
• Someone with a positive, can-do mindset and infectious energy
• Comfortable with technology – computer literacy is a must

What’s in it for you?

• Competitive pay including penalty rates
• Flexible roster (including weekends as part of a rotating schedule)
• Ongoing product training with market leading brands like Milwaukee, Makita, Bosch & many many more
• Staff discounts on tools and equipment
• Commitment to ongoing job security with a well-established national brand
• Clear pathway for growth and development

Hours of work

• Applicant must be available to work weekdays, weekends, some public holiday work and will be required to work as standard roster as outlined below.
• 10 Day fortnight roster – Sunday to Thursday OR Tuesday to Saturday (shifts to be agreed) 

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position. 

‘#S-DNI’